PRIVACY POLICY

About This Privacy Policy

This Privacy Policy applies to information collected through the Inspired Hope Therapy, LLC website. It explains the types of information we may receive when you use this website, how that information may be used, and the steps we take to protect your privacy.

This website Privacy Policy is separate from our Notice of Privacy Practices , which describes how Protected Health Information (PHI) may be used and disclosed in connection with treatment and other healthcare services.

Information You Provide

You may choose to provide personal information when you contact Inspired Hope Therapy through this website. Depending on how you interact with the site, this information may include your name, email address, telephone number, preferred method of contact, general inquiry type, and information you voluntarily include in a message.

Please do not submit sensitive clinical information, detailed health information, medical records, Social Security numbers, financial account information, or emergency information through the general website contact form.

Current clients should use the secure client portal when communicating about treatment or other sensitive clinical matters.

General Inquiry and Contact Forms

Information submitted through our general inquiry or contact form is used to respond to your request, answer questions about our services, provide general scheduling or administrative information, and help determine the appropriate next step for your inquiry.

Submitting a website inquiry does not establish a therapist-client relationship. Please do not use the website contact form for emergencies, urgent clinical concerns, or highly sensitive health information.

Information Collected Automatically

Like most websites, our website and the services used to operate it may automatically receive limited technical information when you visit. This may include your Internet Protocol (IP) address, browser type, device type, operating system, referring page, pages visited, approximate geographic region, and the date and time of your visit.

This information may be used to operate and secure the website, diagnose technical problems, understand general website usage, and improve website performance and accessibility.

Cookies and Similar Technologies

This website or services supporting this website may use cookies and similar technologies that help websites function, maintain security, remember certain preferences, or understand general website usage.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect how some website features function.

How We May Use Website Information

Information collected through the website may be used to respond to inquiries, provide information about our services, manage scheduling or administrative requests, maintain and improve the website, troubleshoot technical problems, protect the website from fraud, abuse, or security threats, and comply with applicable legal obligations.

Inspired Hope Therapy, LLC does not sell personal information submitted through this website.

Service Providers and Website Operations

Inspired Hope Therapy may use third-party service providers to help operate, secure, host, maintain, communicate through, or otherwise support this website and our business operations.

These providers may process limited information as necessary to perform services on our behalf. We seek to use appropriate administrative and technical safeguards when selecting and working with service providers.

Client Portal and Healthcare Information

Our website may provide links to a separate secure client portal used for scheduling, forms, client communications, telehealth, billing, or other practice-related services.

Information submitted through the secure client portal is governed by the privacy and security practices applicable to that service and, when applicable, by HIPAA and our Notice of Privacy Practices .

The general Inspired Hope Therapy website should not be used as a substitute for the secure client portal when sending sensitive clinical or health information.

Email, Telephone, and Text Communications

If you provide contact information through the website, we may use that information to respond to your inquiry or communicate with you about scheduling and other administrative matters.

Standard email, voicemail, and text messaging may carry privacy risks. Please avoid sending highly sensitive clinical or health information through unsecured communication methods.

Third-Party Websites and Links

Our website may contain links to websites or services operated by third parties, including healthcare resources, professional directories, insurance companies, government resources, and the secure client portal.

Inspired Hope Therapy does not control the privacy practices or content of independent third-party websites. When you leave our website, the privacy policy and terms of the website you visit will apply.

Website Security

Inspired Hope Therapy uses reasonable administrative and technical safeguards intended to protect information associated with this website from unauthorized access, misuse, alteration, or disclosure.

No website, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure. For this reason, sensitive clinical information should be communicated through the secure client portal whenever appropriate.

Children's Privacy

Inspired Hope Therapy provides mental health services to children and adolescents; however, this public website is intended to provide general information about our practice and services.

We do not knowingly use the public website to solicit personal information directly from children for marketing or other unrelated purposes. Parents or legal guardians should assist minors with inquiries and use the appropriate secure communication methods when communicating about treatment.

Emergencies and Crisis Communications

The Inspired Hope Therapy website, contact form, email, voicemail, and client portal should not be relied upon for emergency assistance.

If you are experiencing a life-threatening emergency, have attempted suicide, believe you cannot keep yourself safe, or believe someone else is in immediate danger, call 911, go to your nearest emergency department, or call or text the 988 Suicide & Crisis Lifeline at 988.

Disclosures Required by Law

We may preserve, use, or disclose information when reasonably necessary to comply with applicable law, respond to lawful legal process, protect the rights or safety of Inspired Hope Therapy or others, investigate suspected fraud or misuse, or protect the security and integrity of our website and systems.

Changes to This Privacy Policy

Inspired Hope Therapy may update this Privacy Policy periodically to reflect changes in our website, technology, services, business practices, or applicable requirements.

The current version of this Privacy Policy will be posted on this page.

Questions About Website Privacy

If you have questions about this Privacy Policy or the privacy of information submitted through the Inspired Hope Therapy website, please contact: